Privacy Policy

1. Who We Are

Designs of Eden, LLC ("we," "us," "our") is a landscape design and installation company based in Collin County, Texas. This policy describes how we collect, use, and protect your personal information when you visit designsofeden.com or use our services.

2. Information We Collect

We may collect the following information:

• Contact information you provide through our forms: name, email, phone number, address, and project details.
• Photos you upload for project consultations.
• Payment information processed securely through Stripe. We do not store card numbers on our servers.
• Usage data collected via Google Analytics and Google Tag Manager, including pages visited, time on site, and device information.
• Communication records including emails, SMS messages, and call logs when you interact with us through our CRM system.

3. How We Use Your Information

• To respond to inquiries and provide design consultations
• To prepare and deliver estimates, agreements, and invoices
• To process payments
• To send appointment reminders and project updates
• To improve our website and services through analytics
• To run and measure advertising campaigns on Google Ads

4. Third-Party Services

We use the following third-party services that may process your data:

• Stripe for payment processing
• Supabase for secure data storage
• Twilio for SMS and voice communications
• Resend for email delivery
• Google Analytics / Google Tag Manager / Google Ads for website analytics and advertising
• Vercel for website hosting

Each service operates under its own privacy policy. We encourage you to review them.

5. Cookies and Tracking

Our website uses cookies and similar technologies through Google Analytics and Google Tag Manager to understand how visitors use our site and to measure advertising effectiveness. You can control cookie preferences through your browser settings.

6. Data Security

We use industry-standard security measures including encryption, access controls, and secure hosting to protect your personal information. Sensitive tokens and credentials are encrypted using AES-256-GCM. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this privacy policy or your personal data, contact us at:

Designs of Eden, LLC
Collin County, Texas
colealder@designsofeden.com
(214) 226-3527